Updated Shipping Costs
over 4 years ago – Fri, Nov 15, 2019 at 03:58:30 PM

Hey guys,

The Shipping Costs section is updated with the estimated costs for each pledge level.

These Shipping Costs are estimated and could vary finally due to a change in rates in the postal service (for next year) in this case we'll inform you if there is any modification.

Shipping costs are based on each pledge, there may be variations depending on the add-ons that each one chooses.

REGISTERED MAIL

All packages will be sent by registered mail, with insurance and tracking number. 

In this way, all packages will be insuredand in case of loss during transit we can claim the transport company and send a new package if necessary, without any additional cost for the backer.

CUSTOMS FEES

We do everything possible so that you don't have additional customs costs when receiving your reward, but we cannot guarantee it since it depends on the customs protocols in each country.

So, we have to let you know that shipping costs don't include customs fees or any special taxes that may apply in some countries of destination outside the European Union.

We always do everything we can so that it doesn't happen, so far in the 3 previous campaigns that we've carried out, we have no record that the backers have had to pay customs fees, so we believe that something we're doing well.

The estimated shipping costs according to each destination are as follows:

Thank you very much to all of you!

Hammerlot Games team.